Shipping Terms

Sex XXX Doll Payment

Payment via Paypal. PayPal allows you to make payments using a variety of methods including: PayPal balance, bank account, PayPal branded debit and credit cards, PayPal Credit, and all major debit card, and credit card.



Sex XXX Doll Delivery & Shipping Time 
Please refer to the sex doll brands & regions below. This is an approximate taken time, it may differ. Please understand that shipping time is out of our control, some of the countries local custom might also be taking a long time to release a shipment. We cannot absolutely guarantee the sex doll delivery time, but if you have a special request, please let us know and we will do our best to meet your requirement.


Brand
Production Time**
Delivery (Average)
Total
6Ye Premium
4-12 working days
5 working days*
2-3 week*
WM Doll
10-30 working days 5 working days*4-5 weeks*



**Custom made-to-order. This is an approximate taken time, it may be shorter or longer.  (exceptions may occur)


*As for Europe, if you would like us to clear Import Duty and VAT for you in advance. The status will NOT be updated until the shipment lands in the Netherlands. The sex doll delivery time will be longer than average if you choose this option.


This is perfectly normal and the same method is adopted by all European sellers.


Region
Delivery
US & Canada
5 working days
*Europe (UK, Scandinavia, Western Europe)
4-7 working days
Asia (Japan, Korea, Singapore, Malaysia, Thailand, Indonesia, etc)
2-3 working days
Australia & New Zealand
5-8 working days
Eastern Europe & South America
5-10 working days

*As for Europe, if you would like us to clear Import Duty and VAT for you in advance. The status will NOT be updated until the shipment lands in the Netherlands.


Sex XXX Doll Import Duty, Tax, and VAT
Sex XXX Doll is offering a service helping our customers to pay import duty in advance. Therefore, shipments will arrive at your doorstep and your local custom will not be bothering you. We find this important so that you can receive the shipment in the shortest time and the import duty can be lowered down.

Simply choose the region when you put your doll in the cart, it will show you an amount. Sexysexdoll is splitting 50% of the import duty with you, therefore, the amount is much lower here. But if you prefer to do it yourself, you can skip the option.

*As for Europe, if you would like us to clear Import Duty and VAT for you in advance. The status will NOT be updated until the shipment lands in the Netherlands. 
This is perfectly normal and the same method is adopted by all European sellers. 


Countries
Details
European Union, Denmark, Sweden & Japan
We help you clear import duty in advance
US and Asia
No import duty
Canada, Australia, NZ & others
Customs might be collecting import duty when doll arrives
Norway
Only big dolls allowed, customs collect import duty when doll arrives


* India and Middle East Customs do not accept sex dolls. We are able to ship, but there is a 50% of chance the doll might be confiscated.


*There is a 50% of chance Norway Customs may confiscate the doll, we will not take any responsibility if you are willing to take the risk and insist on shipping the doll to you.


* If you have any special request, for instance, you want her to be delivered on Saturdays or particular time on weekdays, or you want to pick her up from the local post office instead. Please leave a note during checkout. Typically, our sex doll delivery partner will give you a call to notify you before they arrive at your doorstep.


SEX XXX DOLLCancellation, repayment

The dolls distributed by Matedolls are custom-made products to be manufactured after you place an order and settle payment via Paypal. Due to their custom-made design and intimate use, the sex toys rules of repayment are valid for them, and they are handled as sexual products. We agree to cancel the order for 24 hours from the placement of the order, and to repay the amount less the Paypal fees. After 24 hours, After 24 hours, if you still wish to cancel, there will be a restocking fee assessed and a partial refund issued. The production time is maximum 20 days or less.


SEX XXX DOLL Delivery date, delivery fee

Free worldwide air freight shipping.
When you build your own ideal custom doll and your order is placed, we needs 2-5 weeks for assembly depending on the doll and an additional 3-7 days for shipping time.  All of our dolls are hand made and thoroughly tested for quality before shipping. Elite series dolls are special checked in Europe.
The goods are packaged and invoiced in a fully discrete way. We deliver them in unmarked boxes. Payment and invoicing are made under the name of 'SXD'.


SEX XXX DOLL Returns

We take product quality extremely seriously, every doll is thoroughly inspected and tested before leaving our shop.
Upon initial receipt of the doll, if there appears to be a defect or damage, please contact us immediately at our RETURN contact. If the dolls is unused, we will change the doll and pay the shipping to return to our headquarter, where we make video documentation of the opening the box.  
We do not offer refunds for any other reason other than a product damaged on arrival.