Your shopping cart is empty!
Payment via Paypal. PayPal allows you to make payments using a variety of methods including: PayPal balance, bank account, PayPal branded debit and credit cards, PayPal Credit, and all major debit card, and credit card.
|Brand||Production Time**||Delivery (Average)||Total|
|6Ye Premium||4-12 working days||5 working days*||2-3 week*|
|WM Doll||10-30 working days||5 working days*||4-5 weeks*|
**Custom made-to-order. This is an approximate taken time, it may be shorter or longer. (exceptions may occur)
*As for Europe, if you would like us to clear Import Duty and VAT for you in advance. The status will NOT be updated until the shipment lands in the Netherlands. The sex doll delivery time will be longer than average if you choose this option.
This is perfectly normal and the same method is adopted by all European sellers.
|US & Canada||5 working days|
|*Europe (UK, Scandinavia, Western Europe)||4-7 working days|
|Asia (Japan, Korea, Singapore, Malaysia, Thailand, Indonesia, etc)||2-3 working days|
|Australia & New Zealand||5-8 working days|
|Eastern Europe & South America||5-10 working days|
*As for Europe, if you would like us to clear Import Duty and VAT for you in advance. The status will NOT be updated until the shipment lands in the Netherlands.
|European Union, Denmark, Sweden & Japan||We help you clear import duty in advance|
|US and Asia||No import duty|
|Canada, Australia, NZ & others||Customs might be collecting import duty when doll arrives|
|Norway||Only big dolls allowed, customs collect import duty when doll arrives|
* India and Middle East Customs do not accept sex dolls. We are able to ship, but there is a 50% of chance the doll might be confiscated.
*There is a 50% of chance Norway Customs may confiscate the doll, we will not take any responsibility if you are willing to take the risk and insist on shipping the doll to you.
* If you have any special request, for instance, you want her to be delivered on Saturdays or particular time on weekdays, or you want to pick her up from the local post office instead. Please leave a note during checkout. Typically, our sex doll delivery partner will give you a call to notify you before they arrive at your doorstep.
The dolls distributed by Matedolls are custom-made products to be manufactured after you place an order and settle payment via Paypal. Due to their custom-made design and intimate use, the sex toys rules of repayment are valid for them, and they are handled as sexual products. We agree to cancel the order for 24 hours from the placement of the order, and to repay the amount less the Paypal fees. After 24 hours, After 24 hours, if you still wish to cancel, there will be a restocking fee assessed and a partial refund issued. The production time is maximum 20 days or less.
Free worldwide air freight shipping.
When you build your own ideal custom doll and your order is placed, we needs 2-5 weeks for assembly depending on the doll and an additional 3-7 days for shipping time. All of our dolls are hand made and thoroughly tested for quality before shipping. Elite series dolls are special checked in Europe.
The goods are packaged and invoiced in a fully discrete way. We deliver them in unmarked boxes. Payment and invoicing are made under the name of 'SXD'.
We take product quality extremely seriously, every doll is thoroughly inspected and tested before leaving our shop.
Upon initial receipt of the doll, if there appears to be a defect or damage, please contact us immediately at our RETURN contact. If the dolls is unused, we will change the doll and pay the shipping to return to our headquarter, where we make video documentation of the opening the box.
We do not offer refunds for any other reason other than a product damaged on arrival.